Q1 |
Does ioBox™-100HD have a built-in cooling fan? |
A1 |
ioBox™-100HD doesn't have a built-in cooling fan. The full aluminum case behaves like a passive heat sink. This design minimizes noise to prevent distractions during playback.
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Q2 |
How do I upgrade the firmware for ioBox™-100HD? |
A2 |
You can select either offline or online firmware upgrade:
Offline firmware upgrade:
1. Download the latest firmware and extract all files to the root of a USB thumbdrive
2. Plug USB thumbdrive into ioBox™-100HD
3. Select USB thumbdrive in "Media Source"
4. Select "File", browse "usbupdate.html" and follow on screen instructions to update firmware
Online firmware upgrade:
1. Connect ioBox™-100HD to internet
2. Go to "Setup" > "Maintenance"
3. Select "check for firmware update" and follow on screen instructions to update firmware
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Q3 |
How do I install the NMT application for ioBox™-100HD? |
A3 |
1. Download the latest firmware and extract file "syb8634.nmt" to the root of USB thumbdrive
2. Go to "Setup" > "Maintenance"
3. Select "NMT setup wizard"
4. Select "Fresh Setup" and press "next"
5. Select the hard disk and press "next"
6. Select "ext2" or "ext3" disk format and press "next"
7. Select "USB" and press "next" to start hard disk format and NMT application installation process
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Q4 |
Can I copy video files from USB disk to ioBox™-100HD internal hard disk? |
A4 |
Please make sure internal hard disk is formatted to ext2 or ext3 disk format, otherwise it can't be written to.
1. Select "Media Source" is USB thumbdrive and browse to source folder
2. Highlight the file/folder, press "FILE MODE" button on remote control
3. Select "add to list" and repeat step[2] add multiple items to the list
4. Press "HOME" button on remote control, select hard disk and browse to target folder
5. Press "FILE MODE" button again, select "copy listed items here"
6. Files/folders will copy to ioBox™-100HD internal HDD.
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Q5 |
Can I play multiple music/photo files continuously? |
A5 |
Yes, ioBox™-100 support repeatable playback.
1. Go to "Setup" > "Preference"
2. Change "Play Mode" to "Repeat all"
3. Change "Transition and "Interval" to appropriate value
4. During playback of music/photos, press "play"(not "Enter") button on remote control, it will play all files in folder continuously ^Top |
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Q6 |
Does ioBox™-100HD support a 2.5 inch hard drive? |
A6 |
Yes, you can install either a 2.5 inch or 3.5 inch SATA hard disk.
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Q7 |
What is delivery lead time if I order an ioBox™-100HD? |
A7 |
The shipment is normally arranged within next business day.
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Q8 |
Can I power off ioBox™-100HD from the remote control? |
A8 |
You can press button "Power" and then "Delete" to shutdown power for ioBox-100HD
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Q9 |
Does ioBox™-100HD support NAS features? |
A9 |
You can share files to network throught the built-in Samba/FTP/NFS server.
1. Make sure NMT application is installed
2. Go to "Setup" > "NMT Applications"
3. Start "Samba Server"/"FTP Server"/"NFS Server" service
4. You can login
- File server with user "nmt" and password "1234"
- FTP server with user "ftpuser" and password "1234"
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Q10 |
How do I use the BT download service? |
A10 |
1. Make sure NMT application is installed, and ioBox™-100HD is connected to internet
2. Go to "Setup" > "NMT Applications"
3. Start "Torrent" service
4. Open http://ioBox-100HD_IP:8883/torrent/bt.cgi to access Bittorent tasks management page
5. You can monitor BT download task in "Home" > "Web Services" > "Torrent"
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Q11 |
Why can't I hear sound when played video has a DTS sound track? |
A11 |
The DTS signal requires a DTS decoder to decode the digital sound signal, please connect ioBox™-100HD S/PDIF optical/coaxial output to a DTS decoder (e.g. an AV Receiver).
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Q12 |
Can I change the text size of subtitles? |
A12 |
Yes, when playing video with subtitles you can press "Subtitle" then "<" and "> "button on remote control and change the size, color and position of subtitle text.
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Q13 |
How can I add a network access shortcut? |
A13 |
1. Go to "Setup" > "Network Share", select "Add"
2. Input a Share Name, e.g., "ioBox200"
3. Input URL
- connect Samba server - "smb://ioBox-200_IP/sharename"
- connect NFS server with TCP - "nfs-tcp://ioBox-200_IP:/sharename"
- connect NFS server with UDP - "nfs://ioBox-200_IP:/sharename"
4. Input "User Name" and "Password"(for Samba server only) and save the settings
5. Now you can see the added network option in "Media Source"
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Q14 |
Does ioBox™-100HD support 110 input voltage? |
A14 |
The included external power supply is auto-sensing and supports 100~240V.
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Q15 |
Does ioBox™-100HD support a USB wireless module? |
A15 |
Yes, ioBox™-100HD supports 802.11n wireless module, like TP-LINK TL-WN821N for example.
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Q16 |
I have connected ioBox™-100HD USB slave to Windows PC but can't see any drive. What's wrong? |
A16 |
As the internal drive will be formatted with Ext2 or Ext3, you must use a Windows driver (e.g., Ext2FSD) to mount ioBox™-100HD internal hard disk to the PC.
Steps:
1. Download and install Ext2FSD program from http://www.ext2fsd.com/
2. Connect ioBox™-100HD USB slave to the PC and run "Ext2 Volume Manager"
3. You can see there are 3 more partitions, (a)Ext2/3, (b)Swap, (c)Ext2/3
4. Select the largest size Ex2/3 partition and right click mouse button
5. Select "Change Drive Letter", then add a drive letter(e.g., I:) to this partition
6. Now you can access ioBox™-100HD internal hard disk as I:\
7. If you want to disconnect ioBox™-100HD from PC, please right click I: in "Ext2 Volume Manager" and select "Flush Cache to Disk" and then disconnect the USB cable.
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Q17 |
What AV cables are included in the ioBox™-100HD package? |
A17 |
The package includes the following cables:
- HDMI cable
- USB slave cable
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Q18 |
How can I output signals to HDMI, Component and coaxial at the same time? |
A18 |
Please set video out to component 720P / 1080i / 1080P. During playback, the video and audio signal will output to HDMI, Component and coaxial at the same time.
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